SMS Terms & Conditions

Brightly Property Care, LLC

Effective Date: May 01, 2026

These SMS Terms & Conditions ("SMS Terms") describe the Brightly Property Care SMS messaging program operated by Brightly Property Care, LLC ("Brightly," "we," "us," or "our"). These SMS Terms apply when you receive text messages from Brightly. They supplement our Terms & Conditions and Privacy Policy.

By providing your mobile number when booking a service, applying through one of our forms, replying to an opt-in confirmation, or otherwise opting in, you agree to receive SMS messages from Brightly as described below.

1. Program Description

Brightly sends SMS messages to support and operate the services, applications, and accounts you have requested or submitted. Message types may include:

Booking confirmations and scheduling updates.
Service reminders, including 24-hour reminders before a scheduled visit.
On-the-way notifications when your assigned service provider is en route.
Service-complete notifications and links or directions to access service reports.
Service report availability notices.
Review requests asking how the service went.
Rebooking reminders if you have requested service reminders or have an active plan or recurring maintenance schedule.
Operational notices, including cancellations, reschedules, no-show notices, access issues, or urgent updates about a confirmed service.
Account, safety, application, or onboarding notices for customers, Technician applicants, Partner Pros, or other authorized service providers.

Brightly does not use this SMS program for promotional advertising. If Brightly ever offers promotional or marketing SMS messages, we will request separate consent where required and provide separate opt-out instructions.

2. Consent and Opt-In

You consent to receive SMS messages from Brightly when you:

Provide your mobile number on a Brightly booking form, customer account form, /work-with-us application, /partner-with-us application, or other Brightly form that identifies SMS as a contact method;
Reply START, YES, or another affirmative opt-in response to a Brightly opt-in confirmation message; or
Otherwise expressly agree to receive Brightly SMS messages.

A confirmation or welcome SMS may be sent shortly after your first opt-in. The welcome message may include the Brightly program name, expected message frequency, opt-out instructions, HELP instructions, the statement that message and data rates may apply, and a link or pointer to these SMS Terms and our Privacy Policy.

You confirm that the mobile number you provide is yours or that you are authorized to use it and consent to receive messages at that number. If your number changes or is reassigned, you agree to notify Brightly or opt out before the number is transferred.

3. Message Frequency

Message frequency varies based on your interaction with Brightly and the services you request. You should generally expect approximately 2-8 SMS messages per active booking cycle, plus occasional service-related reminders if you have requested reminders or have an active subscription or recurring maintenance schedule.

4. Message and Data Rates

Msg & data rates may apply. Your mobile carrier may charge for messages you receive or send under this program. Brightly does not charge a separate fee for SMS messages and is not responsible for charges imposed by your carrier.

5. Opting Out

You may opt out of Brightly SMS messages at any time by replying STOP to any Brightly text message. To help automated processing, you may also use common opt-out words such as CANCEL, END, UNSUBSCRIBE, or QUIT, or contact us at hello@brightlyproperty.com to request removal from SMS messaging. After we receive and process your opt-out request, we will send one final confirmation message and stop sending SMS messages through this program unless you later opt back in. We will honor opt-out requests within the time required by applicable law.

Opting out of SMS does not cancel any service you have already booked, but it may limit our ability to send operational updates about that service. Where possible, we will continue to communicate necessary transactional information by email.

6. Re-Subscribing

To re-subscribe after opting out, reply START or UNSTOP to a prior Brightly SMS message, complete a new opt-in form, or contact us at hello@brightlyproperty.com.

7. Help

For help, reply HELP to any Brightly SMS message. You may also contact us at hello@brightlyproperty.com.

8. Eligibility and Supported Carriers

You must be at least 18 years old and use a mobile number that you own or are authorized to use. The Brightly SMS program is intended for U.S. mobile numbers.

Brightly SMS supports major U.S. carriers, but delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages. Brightly is not responsible for messages that are delayed or not delivered due to carrier outages, device issues, phone number changes, reassigned numbers, poor network coverage, filtering, or other technical conditions outside our control.

9. Privacy and Mobile Information

Our collection, use, storage, and sharing of your phone number and SMS-related information is described in our Privacy Policy. We do not sell your phone number.

No mobile opt-in data, SMS consent records, or text messaging originator opt-in data will be shared with third parties, affiliates, or lead generators for their marketing or promotional purposes. We may share SMS-related information with service providers only as necessary to operate the Brightly SMS program, deliver messages, maintain consent and opt-out records, prevent fraud or abuse, comply with law, or provide the services you requested.

10. Changes to These SMS Terms

We may update these SMS Terms from time to time. The current version will be posted at brightlyproperty.com with an updated effective date. If we make material changes that affect your rights, we may notify you by email, SMS, or a notice on the Site where reasonably appropriate.

11. Contact

For questions about the Brightly SMS program, contact:

Brightly Property Care, LLC

Scottsdale, AZ

hello@brightlyproperty.com

brightlyproperty.com

SMS Terms & Conditions

Brightly Property Care, LLC

Effective Date: May 01, 2026

By providing your mobile number when booking a service, applying through one of our forms, replying to an opt-in confirmation, or otherwise opting in, you agree to receive SMS messages from Brightly as described below.

1. Program Description

Brightly sends SMS messages to support and operate the services, applications, and accounts you have requested or submitted. Message types may include:

Booking confirmations and scheduling updates.

Service reminders, including 24-hour reminders before a scheduled visit.

On-the-way notifications when your assigned service provider is en route.

Service-complete notifications and links or directions to access service reports.

Service report availability notices.

Review requests asking how the service went.

Rebooking reminders if you have requested service reminders or have an active plan or recurring maintenance schedule.

Operational notices, including cancellations, reschedules, no-show notices, access issues, or urgent updates about a confirmed service.

Account, safety, application, or onboarding notices for customers, Technician applicants, Partner Pros, or other authorized service providers.

Brightly does not use this SMS program for promotional advertising. If Brightly ever offers promotional or marketing SMS messages, we will request separate consent where required and provide separate opt-out instructions.

2. Consent and Opt-In

You consent to receive SMS messages from Brightly when you:

Provide your mobile number on a Brightly booking form, customer account form, /work-with-us application, /partner-with-us application, or other Brightly form that identifies SMS as a contact method;

Reply START, YES, or another affirmative opt-in response to a Brightly opt-in confirmation message; or

Otherwise expressly agree to receive Brightly SMS messages.

You confirm that the mobile number you provide is yours or that you are authorized to use it and consent to receive messages at that number. If your number changes or is reassigned, you agree to notify Brightly or opt out before the number is transferred.

3. Message Frequency

4. Message and Data Rates

Msg & data rates may apply. Your mobile carrier may charge for messages you receive or send under this program. Brightly does not charge a separate fee for SMS messages and is not responsible for charges imposed by your carrier.

5. Opting Out

Opting out of SMS does not cancel any service you have already booked, but it may limit our ability to send operational updates about that service. Where possible, we will continue to communicate necessary transactional information by email.

6. Re-Subscribing

To re-subscribe after opting out, reply START or UNSTOP to a prior Brightly SMS message, complete a new opt-in form, or contact us at hello@brightlyproperty.com.

7. Help

For help, reply HELP to any Brightly SMS message. You may also contact us at hello@brightlyproperty.com.

8. Eligibility and Supported Carriers

You must be at least 18 years old and use a mobile number that you own or are authorized to use. The Brightly SMS program is intended for U.S. mobile numbers.

9. Privacy and Mobile Information

Our collection, use, storage, and sharing of your phone number and SMS-related information is described in our Privacy Policy. We do not sell your phone number.

10. Changes to These SMS Terms

We may update these SMS Terms from time to time. The current version will be posted at brightlyproperty.com with an updated effective date. If we make material changes that affect your rights, we may notify you by email, SMS, or a notice on the Site where reasonably appropriate.

11. Contact

For questions about the Brightly SMS program, contact:

Brightly Property Care, LLC

Scottsdale, AZ

hello@brightlyproperty.com

brightlyproperty.com